Springfield Medical Care Systems, Inc View Company Profile
Description: The Dental Office Coordinator will: Greet and attend to patients in person and over the phone. Use professional language and tone, speak clearly, be courteous and polite, smile and maintain eye contact, and listen carefully to understand patient need. Professionally and competently assist providers, staff, visitors and patients. Schedule patient appointments following office protocols to ensure appropriate access for patients and maintain the flow in the office. Manage appointment functions such as recall list, appointment reminders, portal scheduling, reminder calls etc. Complete registration of each patient including all demographics, obtain copies of insurance cards and valid personal identification, perform eligibility verification and collect co-pays and other patient balances. Prepare patient documents for patient encounters and manage patient forms. Perform all duties within HIPAA regulations and adhere to policies and procedures during all activities. Demonstrate flexibility in work schedule based on the needs of the clinic. Requirements: High School Diploma or equivalent Associates Degree (preferred) Experience in a customer service or healthcare related role (preferred) Working knowledge of medical terminology and HIPAA regulations (preferred) Innovative thinker with strong conceptual and problem-solving skills. Meticulous attention to detail with the ability to multi-task. Strong organizational, administrative, and time-management skills. Ability to work under pressure and react effectively to emergency situations. Ability to work collaboratively with all team-members. Ability to use discretion while working with sensitive information. Excellent documentation, communication, and technology skills. Passionate about healthcare excellence. *Must be fully vaccinated against COVID 19 virus and provide required vaccination documentation unless approved for an exemption prior to starting employment. *