Dental Office Manager

Dental Office Manager Join Our Family: At Loveland Dental Group were not just about teethwere about creating smiles! We pride ourselves on providing exceptional care in a warm and welcoming environment. Our team is passionate, friendly, and dedicated to making every visit a positive experience for our patients. Position Overview: Were seeking a cheerful and organized Dental Office Manager to lead our office! In this role, youll be the heart of our practice, ensuring everything runs smoothly and that our patients feel right at home. Key Responsibilities: Lead with Kindness: Supervise and motivate our amazing team, promoting a collaborative and enjoyable workplace. Hire, train, and supervise office staff, including patient care coordinators, dental assistants, and hygienists. Conduct performance evaluations and provide feedback. Manage staff schedules and ensurecoverage. Create Connections: Greet patients with a warm smile and assist them with their needs, ensuring a welcoming atmosphere. Ensure excellent customer service and patient care. Address patient complaints and concerns promptly and professionally. Develop and implement patient retention strategies. Manage Daily Operations: Oversee appointment scheduling, patient records, and office workflow to keep things running efficiently. Maintain accurate patient records and ensure confidentiality. Manage office correspondence, including emails, letters, and phone calls. Prepare financial reports and manage the office budget. Handle Billing & Insurance: Manage billing processes and assist patients with insurance claims and financial options, making it as stress-free as possible. Handle patient billing and oversee accounts receivable. Coordinate with insurance team and insurance companies for claim submissions and reimbursements. Keep Us Stocked: Monitor inventory and ensure the office is well-supplied with everything we need to provide top-quality care. Monitor and manage inventory of dental and office supplies and equipment. Ensure Compliance: Maintain a safe and hygienic environment by adhering to all health regulations and protocols. Ensure the office complies with all health and safety regulations, including OSHA and HIPAA. Implement and enforce office policies and procedures. Loveland Dental Group is dedicated to providing compassionate, cutting-edge patient care that inspires trust and confidence. We will be a beacon of modern, high-tech dentistry, creating comfortable, welcoming environments where both our patients and team members feel secure and supported. With an energetic drive, we will seek growth opportunities within our current practices and expand to new, ideal locations, always aiming to elevate the patient experience and deliver exceptional care. Rooted with big hearts, we’re giving back to our communities, making real connections and leaving a lasting impact on the people around us. Previous experience in a dental or healthcare setting is a plus! Strong organizational and multitasking skills. Excellent communication skills with a friendly attitude. Familiarity with dental software and basic computer programs. A passion for patient care and teamwork.