Patient Experience Coordinator

Are you passionate about creating an exceptional experience for patients and their families? Honest Practices is building a state-of-the-art dental office in Delray Beach, FL and is excited to offer an opportunity for a patient experience coordinator to join our team. Our mission is to provide every patient with honest and safe care. We are looking for someone who shares our vision of creating a transparent, incentive-aligned, and professionally rewarding dental practice. We believe that every interaction matters, and wexe2x80x99re seeking someone who can deliver compassionate care, clear communication, and thoughtful coordination to ensure a seamless and welcoming experience for all patients. The position starts on December 1st, 2024. What We Offer: Full time salary compensation: $50,000 per year. State-of-the-Art Facility: Enjoy working in a brand-new office equipped with top-of-the-line technology including CBCT and intraoral scanners. Comprehensive Benefits: We offer medical, dental, and vision insurance, paid time off, malpractice insurance, license compensation, continuing education support, 401k, and more. Commitment to Education: We support your growth through continuing education opportunities. Team Culture: Enjoy team retreats, lunches, and activities that foster a supportive and enjoyable work environment. Your Responsibilities: Patient Communication: Provide personalized care, ensuring that patients feel heard and supported through effective communication and attention to detail. Team Communication: Build strong relationships with the dental team, promoting collaboration and professionalism across the practice. Phone Communication: Answer phone of various call types and coordinate closely with the clinical team to assist in scheduling, clinical. billing, vendor, sales, and miscellaneous inquiries. Patient Coordination: Manage patient check-ins, notify team members upon their arrival, and smoothly transition patients through each stage of their care. Family/Friends Coordination: Ensure that family members or friends accompanying patients have a pleasant experience in the family and friends lounge, making sure they have everything they need during their stay. Common Spaces Management: Maintain a clean and welcoming environment in the office and ensure that common spaces, including bathrooms, are consistently clean and organized. Inventory management: You will assist our office manager in maintaining and purchasing supplies (both clinical and non-clinical) for the office. Who We Are Looking For: Patient-Focused: You have excellent communication skills and enjoy helping others, ensuring that patients and families feel comfortable and well cared for. Detail-Oriented: You take pride in maintaining a clean, welcoming office environment and are proactive in making sure everything runs smoothly. Team Player: You thrive in a collaborative setting and are committed to working closely with the clinical team to provide exceptional patient experiences. At Honest Practices, we are not just redefining patient carexe2x80x94we are shaping the future of dentistry. Join a team that values your contribution, fosters your growth, and believes in making a difference in the lives of every patient. Join us in shaping the dentistry of tomorrow. Apply now to become a part of our dedicated team, where your skills and passion for patient care will be valued and nurtured. Apply Today! Share your passion for dental care and become a key player in our mission to revolutionize dentistry. Honest Practices is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation Range: $50K