Dental Patient Care Coordinator

Smilebuilderz LLC View Company Profile

Smilebuilderz Mission To develop an elite team of professionals that set the standard for providing quality oral healthcare solutions. Through our consistent professionalism and effectiveness, we will become admired by our peers and respected by our patients. Summary of Benefits Paid Time Off for FT Staff Paid Holidays Discounted Dental Services EAP Services Employee Referral Program Employee Discounts Employee Events Throughout the Year IN ADDITION, SMILEBUILDERZ OFFERS: Medical, Dental, & Vision Insurance Flexible Spending Account Health Savings Account Voluntary Accident & Critical Illness Benefit Voluntary Term Life Insurance Long Term & Short Term Disability 401(K) Plan Job Summary: The Patient Care Coordinator’s primary responsibility is managing a doctorxe2x80x99s schedule by developing and maintaining relationships with patients. Essential Job Functions: Greet all new patients assigned to your doctor by introducing yourself as the Care Coordinator. Review all new patients’ paperwork prior to visit when available, or at visit if not previously submitted and added to document center. Confirm all necessary consents and clearances are in patient document center prior to the time of appointment. Confirm appointments are scheduled correctly and in the appropriate time frames. Verify that all lab cases are present for scheduled appointments. Prepare and review daily schedule prior to the beginning of the day; present any concerns or modifications needed to maintain a full schedule. Prepare and present patient treatment to include: Doctorxe2x80x99s recommended treatment, Treatment options, Treatment timeline Assist patients in understanding their insurance coverage for procedures and verify insurance information. This includes explaining co-pays, deductibles and coverage limits. Responsible for setting up payment plans, process payments, provide cost estimates to patients and collect any outstanding balance owed. Actively participate in filling hygiene teams schedule Maintain pre-authorization records, resubmission of denials, and scheduling of approvals. Monitor Dentrix reports to locate unscheduled treatment. Provide checkup calls to all emergency and complex cases. Maintain patient relationships by acknowledging patient life milestones, family events, and birthdays. Other Functions: Assist with other projects and tasks as assigned by the General Manager. Policy, procedure, standards and scopes of practice. Exceptional customer service skills. Strong communication skills. Professional demeanor. Exceptional patient education ability. Self motivation Ability to multitask. Ability to facilitate change as directed. Excellent keyboard/computer skills. Team focused. Machines/Tools/Equipment: Basic computer systems and practice management software. Multi-line phone system. Working Conditions: 12 hour shifts. Required to sit for extended periods of time. Primarily a controlled office environment with frequent exposure to clinical situations. Join our Team Today! Click the following link to learn more!

Leave a Reply

Your email address will not be published. Required fields are marked *

Scroll to Top