Front Office Receptionist/Dental Assistant

Wilmington Pediatric Dentistry View Company Profile

Overview: We are seeking a highly organized and customer service-oriented individual to join our team as a Front Desk Receptionist. As the first point of contact for our dental office, you will play a crucial role in providing exceptional service to our patients. This could be either a full-time position with competitive pay and benefits or on part-time basis. Duties: – Greet patients and visitors with a warm and friendly demeanor – Answer phone calls, schedule appointments, and manage patient inquiries – Verify patient insurance information and assist with billing and payment processing – Maintain patient records and ensure accurate documentation in electronic medical record systems such as Open Dental. – Assist with dental assisting duties, assist the pediatric dentist during dental procedures, ensuring a comfortable and safe environment for young patients, preparing treatment rooms, and sterilizing equipment using aseptic techniques – Coordinate referrals to specialists and follow up on patient care – Manage office supplies inventory and place orders as needed – Provide administrative support to the dental team as required Skills: – Strong organizational skills with the ability to multitask and prioritize responsibilities – Excellent verbal and written communication skills – Proficiency in using computer systems and software, including Microsoft Office Suite – Familiarity with electronic medical record systems such as Epic, Dentrix, or Open Dental is preferred – Ability to maintain confidentiality of patient information – Exceptional customer service skills with a friendly and professional demeanor We offer competitive pay based on experience, along with benefits such as health insurance, paid time off, and opportunities for career advancement. If you are a motivated individual with excellent communication skills and a passion for providing exceptional patient care, we encourage you to apply for this Front Desk Receptionist position. Job Types: Full-time, Part-time Pay: $16.00 – $20.00 per hour Benefits: Employee discount Flexible schedule Food provided Free parking On-the-job training Paid time off Paid training Professional development assistance Referral program Schedule: Monday to Friday Ability to Relocate: Wilmington, DE 19808: Relocate before starting work (Required) Work Location: In person

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