Office Assistant 1

The SUNY Cortland Duplicating Center seeks candidates for a full-time print operator and customer support representative/specialist/agent. The ideal candidate will be team-minded, friendly, motivated and detail-oriented to work in a fast-paced and growing print shop operation that serves the campus community. This position works Monday through Friday from 8:00am to 4:00pm. Equipment and workflow/software training will be provided. Generous benefits of working for New York State, including, but not limited to, the following: Holiday & Paid Time Off: Thirteen (13) paid holidays annually. Thirteen (13) days of paid vacation leave (increases with years of service). Five (5) days of paid personal leave annually. Thirteen (13) days of paid sick leave annually. Health Care Benefits: Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs. Family dental and vision benefits at no additional cost! Pre-Tax Flex Spending Accounts: Health Care and Dependent Care. Additional Benefits: Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply). NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan. Paid Parental Leave for all employees. Public Service Loan Forgiveness (PSLF) https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service -Eligibility for various life insurance options. Tuition Assistance. Free access to our state of the art fitness center, the Student Life Center! https://www2.cortland.edu/offices/recreational-sports/Student-Life-Center/ Major Responsibilities Billing and reconciling campus as well as off campus users using current office software package. Prepare billing of all recharges to campus departments/office/programs accurately and timely. Review all work order charges for accuracy and notify customers of corrections. At the end of each month, transfer totals to the Budget Office for recharges to each department. Operate all machines (including cutter and folding machines), box and ready production for pick up or shipment. Answer phones and job queue messages to help to answer any questions that clients might have about billing or copying; ensuring that the customer is satisfied. Execute simple maintenance and troubleshoot machine problems. Inform Manager of any problems, concerns, issues and/or areas that need attention. Responsible for updating paper and media inventory with the proper types and amounts of supplies and materials necessary for continuous Center operations. Operate and assist Manager with document scanning program and billing. Assist with the security of confidential materials. Assist with Central Stores packaging and fulfilling orders. Learn new office equipment and technology as product selection evolves. Functional and Supervisory Relationships Required Qualifications Appointment to this position could be a permanent competitive appointment or a permanent non-competitive appointment. 1. Permanent Competitive Appointment Options: The candidate must hold or have held the title of Office Assistant 1, or be reachable on the full-time NYS Civil Service list and respond to canvass letter that will be sent to people on the eligible list. 2. Non-Competitive Appointment Option: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may hire employees into temporary appointments. In May 2024, if the employee is satisfactorily performing, the appointment will be changed from temporary to permanent non-competitive and the official probationary period will begin. At a future date (within one year of permanent appointment), employees hired under NY HELPS will have their non-competitive status converted to competitive status, without having to compete in an examination. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. NON-COMPETITIVE QUALIFICATIONS-There is no minimum education or experience requirements for this title. Preferred Qualifications Professionalism Problem solving and adaptability Skills Technical skills Interpersonal skills Organizational skills Effective working relationships Printing or mail room experience Experience with MS Office, Adobe Acrobat, InDesign, Illustrator or other photo editing software Experience in higher education EEO Statement The State University of New York Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/EEO/ADA) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university. Job Close Date