Dental Office Schedule Coordinator

Sunrise Smiles Dentistry View Company Profile

*Must speak English and Spanish fluently* If you are looking for growth, this position is for you! Our Private Dental practice is growing and we are in search of the BEST Dental Office Scheduling Coordinator we can find to join our team on this journey! The Front Office Coordinator is responsible for customer service, sales and helping coordinate a smooth, timely patient experience by focusing on scheduling, patient comfort, and and collecting payments. Essential Duties and Responsibilities: Selling treatment plans Patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting Following up on planned treatment Promoting excellent customer service by all levels of the staff Executes all filing and organizational systems for the practice Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences. Support business goals by utilizing schedules effectively and supporting the practice revenue objectives. Follow and demonstrate commitment to Sunrise Smilesxe2x80x99 policies, professional expectations, clinical service excellence, and outstanding patient service. Other duties as assigned. Knowledge, Skills, and Abilities Required: Knowledge and experience in all aspects of billing. Knowledge of regulations related to Medicare, Medicaid, and commercial insurance. Strong customer service skills Skill in using healthcare software and computer systems Multitasking skills Problem-solving skills Professional communication and presentation skills, including face to face, email, telephone, and video conference. Knowledge of continuous process improvement concepts and practices Ability to communicate professionally with dentists, hygienists, allied health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the general public, of all age levels from child to senior citizen. Our teams are: Growth minded Spirited, we love to have fun! Determined to be the best Fee for service and PPO Patient experience focused Always striving for the highest quality dentistry Job Type: Full-time Salary: $18.00 – $24.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid Time Off + Paid Holidays Uniform allowance

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