Smiles by Smith Orthodontics View Company Profile
We are happy that you have expressed interest in becoming part of our team. Here at Smiles by Smith Orthodontics, our number one priority is our patients. We strive to provide the best care possible. We believe that in order to provide the best care, we need to find the best of the best people and talent to join our team. We are currently looking to add a Treatment Coordinator to our growing office. A Treatment Coordinatorxe2x80x99s priority is excellent patient care. This job requires an outgoing, energetic personality. You determine the patientxe2x80x99s overall experience in our office. Your job requires attention to detail and accuracy. You are executing the treatment plan provided by the doctor. It is crucial that you listen to the doctorxe2x80x99s directions, perform the procedure correctly, and efficiently, and accurately document the patientxe2x80x99s chart. So if you have an amazing work ethic, paired with a great attitude and personality, then we want to talk to you! Please note: there are 2 assessment quizzes that you must take following your application process to complete your application submission. No matter how great you may be, if you donxe2x80x99t complete the assessments, we unfortunately, cannot consider you at this time. We look forward to hearing from you soon! POSITION SUMMARY: The Treatment Coordinator (TC) is responsible for influential communication and a smooth transition of new patients into the practice and to present treatment with the orthodontist(s). The TC is the point person for ongoing communication with patients and parents during and after treatment. The Treatment Coordinator also monitors the pre-treatment observation/recall system and communicates with referring offices. SKILLS/ABILITIES: Good interpersonal skills to develop an effective relationship with patients, parents, doctors, staff members and community. Letter/email composition skills and excellent grammar skills. Gentle persuasion skills to guide patients and parents and to instill confidence with regards to the orthodontist(s) abilities and results of treatment. Exceptional ability to work independently and in a team environment Organized, systematic with impeccable follow through Knowledgeable with dental insurance Positive attitude that exudes confidence and enthusiasm Ability to think quickly on their feet RESPONSIBILITIES (including, but not limited to): New Patient Process: Greet new patients and orient them to the practice. Organize x-rays and sibling records prior to new patient visits. Review patient forms during new patient visits and document pre-examination information. Guide patients through financial arrangements and prepare appropriate agreements. Follow-up with patients in Pending status and unscheduled pre-treatment observation/recall patients. Manage and organize a successful patient reporting system Upload and organize all incoming and prepare outgoing x-rays and models/scans (STL files) Confirm receipt of all necessary forms for patients starting into treatment. Maintain consultation and exam rooms. Observation Patient Process: Greet patients who are in the observation program and whose growth and development is being monitored. Organize x-rays and sibling records prior to visits Review patient forms during patient visits and document examination information. Guide patients through financial arrangements and prepare appropriate agreements. Follow-up with patients in Pending status and unscheduled pre-treatment observation/recall patients. Manage and organize a successful patient reporting system Upload and organize all incoming and prepare outgoing x-rays and models/scans (STL files) Confirm receipt of all necessary forms for patients starting into treatment. Maintain consultation and exam rooms. Patients of Record: Handle records and forms for patients transferring into, as well as out of the practice. Participate in consultations regarding patient compliance. Handle staff portion of pre-treatment observation/recall examinations. Follow-up on all missed and unscheduled observation/recall appointments. Monitor patients in treatment over estimated time. Coordinate interdisciplinary treatment consultations. Send or monitor systems for monthly birthday cards to patients or the like Manage correspondence related to treatment. Marketing and Practice Promotion: Conduct exit interviews with patients and parents completing treatment. Arrange appointments with other specialists. Assist in coordinating practice-building programs with patients, parents, referring and non-referring offices, and within the community. Participate in staff meetings. Perform other tasks as assigned by the OM/orthodontist(s). EDUCATION/EXPERIENCE: High school diploma or GED Orthodontic Experience 1 Year (but not required) SKILLS/ABILITIES: Good interpersonal skills to develop an effective relationship with patients, parents, doctors, and team members. Typing skills Effective verbal skills to communicate with and educate patients and parents to treatment. Looking for a people person who can be part of a team and is willing to have lots of fun. Compensation commensurate with experience, commitment to our mission and performance level. Our reputation is based on excellent quality of treatment and outstanding customer service. Apply today to find out more information on this amazing opportunity! Job Type: Full-time Pay: From $1.00 per hour Expected hours: 32 xe2x80x93 38 per week Benefits: 401(k) 401(k) matching Employee discount Health insurance Life insurance Paid time off Retirement plan Schedule: 10 hour shift Day shift No nights No weekends Work Location: In person